Taking Care of Business and You


Lithia Springs, GA, March 18, 2020 – Ken Marbutt & Forrest Marbutt - With the spread of COVID-19, we find ourselves in an unprecedented time.  Our hearts go out to everyone affected, and we will continue to operate in the best interests of our families, clients and communities.  The health and safety of you and everyone in our FSI family is our priority.  

In addition to the preventative measures on hygiene outlined by the CDC, here are some specific steps that FSI is taking until further notice: 

>  To protect our team members on site, FSI will no longer accept visitors at our facilities.  All entry to our facilities will be employees only.  Customers, vendors, solicitation, truck drivers or carrier representatives will temporarily not be admitted inside.

>  Please know we are continuing to work and available to communicate electronically or by voice as needed.  Arrangements can be made for pickups, etc. but no admittance to the physical facilities.

>  FSI will freeze additional temporary labor and will continue to perform work with our current team members.  Hours of operation and shift scheduling are subject to change and will always be managed to maintain throughput and mitigate risk.  If we see these changes may affect your turnaround of work, the FSI team will notify you as quickly as possible so you can effectively communicate with your customers.

>  Key team members will be identified in every facility, each department and/or area to spearhead routine cleaning schedule throughout the day.  We are reminding our employees about frequent hand washing, and we are regularly cleaning and disinfecting our facilities and equipment.

>  FSI will provide all necessary cleaning elements and protection for our facilities to be cleaned to prevent the virus.

>  All team members are being advised to practice distancing, and if on site to stay at least 3 feet away from co-workers always.

>  Team members who are eligible to work from home are doing so when possible.

>  We are asking that employees stay home from work if they feel sick.

A common question we are asked is if it is safe to handle packages shipped to you.  The answers from UPS and FedEx read as follows:
Importantly, the WHO and U.S. CDD have stated that the likelihood of the COVID-19 virus contaminating cardboard or other shipping containers is low.  If there is a concern, disinfecting the shipment or using protective apparel when unwrapping the container will reduce the risk of exposure.
Per WHO: Yes, it is safe.  The likelihood of an infected person contaminating commercial goods is low and risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperatures is also low.
We will keep you posted as we monitor developments day by day and follow the guidance of the Centers for Disease Control & Prevention (CDC), the World Health Organization as well as local and U.S. government officials. 
We are all in this together!  Thanks for being part of our FSI community.
Ken Marbutt                                                                                                         Forrest Marbutt
President & CEO                                                                                                Vice President & General Manager

Fulfillment Strategies International (FSI) focuses on helping companies, from entrepreneurs to Fortune 500 corporations, get their products to the individual consumers, retail locations, or team members by specializing in inventory management, order fulfillment, subscription box management, and kitting for e-Commerce.  FSI can be reached at 678-391-5980 or email