Outside the Box – FSI’s Blog Spot

S.H.A.R.E House 5K Run  

Lithia Springs, GA – October 22, 2021 - Forrest Marbutt - We had a great time Saturday (September 18th) at the S.H.A.R.E. House 5K.  Thank you to all over our employees, friends and family who was able to make it out.  Our employees represented FSI well in support of this non-profit organization ... Read More 


SubSummit Success  

Lithia Springs, GA – October 20, 2021 - Gifford Pace - The subscription box business is booming, and consumers are receiving a custom-tailored box at their doorstep every month.  This business... Read More 




Pick, Pack, Ship, Donate Blood, Repeat  

Lithia Springs, GA – September 29, 2021 - Forrest Marbutt - Our bodies are capable of donating blood every 56 days.  So while FSI is performing pick/pack/ship/repeat services on a daily basis, we’re repeating our blood donations as often as our bodies will let us.  About every... Read More 



FSI Makes Inc 5000 List for the Ninth Time!  

Lithia Springs, GA – August 19, 2021 - Gifford Pace -  In August, Inc. magazine revealed that for the 9th time, Fulfillment Strategies International (FSI) is on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies.  FSI showed a three-year revenue... Read More 




Summer '21 Podcasts Feature Hot Products  

Lithia Springs, GA - August 13, 2021 – Gifford Pace – The Summer of 2021 has been hot.  Really hot!  So it's not a surprise that the products and entrepreneurs on Tiffany Krumins and the Product Genius podcasts are any different.  We had three great guest... Read More 



Focusing on the Future  

Lithia Springs, GA – July 7, 2021 – Gifford Pace – With 14 months in our new headquarters and warehouse, as well as half of 2021 under our belts, FSI continues to make improvements to better serve our customers... Read More 




Podcasts in April - May 2021

Lithia Springs, GA – June 4, 2021 – Gifford Pace – Can you believe it is June?  This year seems to be flying by when compared to 2020 and COVID.  After our podcast on Busy Baby Mat, we had the pleasure of hosting Tiffany Krumins... Read More 


Leading the Next Generation of Fulfillment Experts

Lithia Springs, GA - May 21, 2021 – Forrest Marbutt - FSI was happy to host a group of young boys on a field trip to learn all about the wonderful world of fulfillment.  ‘Contenders for the Faith’ is a faith-based... Read More 


FSI Team Donates Blood Again 

Lithia Springs, GA - May 7, 2021 – Forrest Marbutt - FSI had the opportunity to donate blood together again as a group this past month.  Giving back is something very important to FSI, and while... Read More 


FSI Responds to EF4 Tornado in Newnan, GA 

Lithia Springs, GA - April 23, 2021 – Gifford Pace –When the EF4 tornado ripped a path 39 miles long and up to a mile wide, FSI teamed up with Samaritan’s Purse to help the residents of Newnan, GA.  For 53 minutes, the storm wreaked havoc across the counties of... Read More 


FSI Celebrates 25 Years in Business 

Lithia Springs, GA  - April 1, 2021 – Forrest Marbutt – It was a celebration 25 years in the making.  FSI was born April 1st, 1996 25 years ago.  Ken Marbutt together with his brother, Hoyt, began in 16,000 ft² of space.  Soon after, they hired... Read More 




Mary Wiley Retires After 20 Years 

Lithia Springs, GA – March 31, 2021 – Forrest Marbutt – One of FSI’s best and longest tenured employees, Mary Wiley, finally hung up her customer service cape for good.  Mary has been with us for 20 years, and she will be dearly missed.  FSI is... Read More 





Shark Tank Spotlight on Busy Baby Mat!

Lithia Springs, GA – March 5, 2021 – Gifford Pace – Beth Fynbo, owner of Busy Baby (, LLC was a fun and vibrant personality to interview on Tiffany Krumins Product Genius  podcast (  We got to talk..  Read More or listen through the Product Genius link on the side bar.


FSI Hosts Product Genius

Lithia Springs, GA – February 19, 2021 – Gifford Pace – We had the pleasure of hosting Tiffany Krumins Product Genius podcast at Fulfillment Strategies International’s new location...  Read More


FSI Small Business Spotlight on Maryann Kilgallon POMM Connect!

Lithia Springs, GA – January 25, 2021 – Gifford Pace – For the first podcast of 2021, Tiffany Krumins of Product Genius made the FSI Small Business Spotlight on Maryann Kilgallon, founder of POMM Connect ( at Atlanta Tech Park.  Read More or listen through the Product Genius link on the side bar.


And the Winner is...

Lithia Springs, GA – February 12, 2021 - Gifford Pace – We’re highlighting Jeremy White, winner of FSI’s Ideas for Cash program in 2020.  His idea focused on process improvements for one of our larger clients during the fourth quarter of 2020.  That time is typically a very... Read More


It's About Accuracy in 2020

Lithia Springs, GA – January 22, 2021 - Gifford Pace – Our order accuracy continued to shine throughout 2020 despite a move, pandemic, and an unbelievable surge in ecommerce volume.  FSI had... Read More

Three More Terrific Podcasts for 2020  

Lithia Springs, GA - December 29, 2020  - Gifford Pace – As we finish up an unprecedented year, we have three FSI Small Business Spotlight podcasts from our partner... Read More

Honoring Our Veterans

Lithia Springs, GA - November 11, 2020 – Forrest Marbutt - We at FSI realize that American freedom is not free.  It is built through dedication and hard work from many groups within our society.  While 2020 has been a year of challenges, let’s take this opportunity to recognizes the men and women who have fought and... Read More


FSI Makes the Inc 5000 List for the Eighth time!

Lithia Springs, GA  – October 5, 2020 - Gifford Pace -  In August, Inc. magazine revealed that for the 8th time, Fulfillment Strategies International (FSI) is on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies.  FSI showed a three-year revenue growth of 66%.  The list represents... Read More


Three Cool Companies featured on Tiffany Krumins' Product Genius Podcasts  

Lithia Springs, GA - September 22, 2020 – Gifford Pace - The podcasts didn't stop during the COVID-19 pandemic for FSI and Tiffany Krumins, founder of Product Genius.  During the last few months of summer, we focused on three cool companies, Rapid RopeLine Cutterz, and Love & Grow Clothing.  Each shares their... Read More


Jason Marbutt Wins Election for Superior Court Judge  

Lithia Springs, GA - August 24, 2020 – It was just the other day when FSI was being recognized as a Cobb Chamber Top 25 Small Business, and in our acceptance video we were asking for those in attendance to vote the following day for FSI co-owner, Jason Marbutt, in the Cobb County runoff election for Superior Court Judge... Read More



It's Official - 2020 Top 25 Small Businesses of the Year Award

Lithia Springs, GA - August 9, 2020 – Forrest Marbutt -  FSI was recently named to the Cobb Chamber of Commerce’s Top 25 Small Businesses of the Year, and today we had the honor of being recognized at their annual ceremony.  This was FSI’s 12th ... Read More




FSI Teams up with Cub Scout Pack for Summer Lunch Program 

Lithia Springs, GA - August 2, 2020 - Forrest Marbutt – While it may appear that FSI is picking, packing, shipping, kit packing, etc. 24/7, we do take time out to help serve in the local community.  FSI is ... Read More



2020 Top 25 Small Business of the Year in Cobb County - Again! 

Lithia Springs, GA - July 22, 2020 - Gifford Pace – We are again honored to be recognized as one the 2020 Top 25 Small Businesses of the Year from the Cobb Chamber of Commerce.  This award celebrates the... Read More


We've Been Busy Amid COVID-19 

Lithia Springs, GA  – June 25, 2020 – Gifford Pace - Amid the COVID-19 pandemic, FSI has moved to our new location and continued to serve our clients in both the fulfillment and kitting arenas.  We’ve also been doing the Product Genius podcast with Tiffany Krumins and Shark Tank participants... Read More


FSI Makes the Move 

Lithia Springs, GA  – April 30, 2020 – Forrest Marbutt - In FSI’s 24-year history, we’ve had to increase our warehouse capacity 8 times through expansions, outside storage or moving to a larger building.  Our latest move is our largest endeavor yet...  Read More



FSI "Celebrates" 24 Years 

Lithia Springs, GA  – April 16, 2020 – Forrest Marbutt - With everything going on in the world these days in dealing with COVID-19, it is hard to celebrate too much.  We recognize that FSI is in a fortunate position of being an essential business as part of...  Read More



FSI Team Donates Blood during Coronavirus Outbreak 

Lithia Springs, GA  – March 28, 2020 – Forrest Marbutt - These days are indeed tough times.  Every day seems to bring new changes to our way of life.  One aspect of life that will never change is the constant need to donate blood, and during these strange times, that need is even greater.  There is a...  Read More



Communication is Key during COVID-19  

Lithia Springs, GA – March 19, 2020 – Gifford Pace - Join our own Toni Merton, HR Director, and Jason Moss, CEO of the Georgia Manufacturing Alliance as they discuss the effect of COVID-19 on fulfillment during a roundtable discussion for the Manufacturing News Network.  Toni speaks to the need for ...  Read More


Taking Care of Business and You  

Lithia Springs, GA - March 18, 2020 – Ken Marbutt & Forrest Marbutt - With the spread of COVID-19, we find ourselves in an unprecedented time.  Our hearts go out to everyone affected, and we will continue to operate in the best interests of our families, clients and communities.  The health and safety of...  Read More


Our Move Has Begun  

Lithia Springs, GA - March 1, 2020 – Gifford Pace - With receiving the Certificate of Occupancy February 28th, we began the move to our new facility at 875 Douglas Hill Rd, Lithia Springs, GA 30122.  The process of moving our...  Read More




Progress is Being Made  

Austell, GA, Feb. 26, 2020 -  FSI continues to make progress on the new facilities at 875 Douglas Hill Rd, Lithia Springs, GA 30122.  During one of the many site visits, Ken and Forrest Marbutt took the opportunity to take a selfie.  “This building and our growth are...  Read More



Wait.  Really?  She’s FSI employee #1?  

Austell, GA, Feb. 14, 2020   It will be 24 years as of April 1, 2020 when Ken and Hoyt Marbutt decided to hire Karen Cross from the temp agency.  Her receptionist and accounting experience at...  Read More



FSI Set for Growth in 2020  

Austell, GA, Jan. 13, 2020   With the new year underway, Fulfillment Strategies International (FSI) is moving into a facility that will more than double their current cubic warehouse area.  Read More


FSI Named a Top 3PL by MCM

Austell, GA, Dec. 19, 2019 – Fulfillment Strategies International (FSI) has been named a MCM Top 3PL for 2020, joining dozens of other leading third-party logistics (3PL) providers selected by Multichannel Merchant in its fifth annual listing... Read More

FSI & Curing Back Office Blues Podcast 

November 2019 - Austell, GA – Gifford had the pleasure of talking with Alicia Butler Pierre of Equilibria, Inc. for her podcast Business Infrastructure: Curing Back Office Blues.  The topic:  businesses streamlining their order-to-delivery process to ensure customer satisfaction as well as making sure business owners are using... Read More

FSI & UPS: Partners & Neighbors  

November 2019 - Austell, GA – Seth Gilland - FSI works with a variety of carriers to ensure our clients orders are delivered on time and efficiently.  We have strategically located our facilities near... Read More

2019 Toys for Tots is Happening!  

November 2019 - Austell, GA – Toni Merton - Can we make this year's donations even bigger?  Last year's campaign was a huge success with over 4 boxes of new toys donated.  Why stop there?  Fulfillment Strategies International (FSI) is excited to be a participant and donation site for the 2019 Toys For Tots program.  It's become a part... Read More

FSI & Product Genius - A Great Partnership  

September 17, 2019 - Austell, GA - Gifford Pace - Product Genius with Tiffany Krumins continues to help entrepreneurs learn how to launch a product-based business and build a brand. Fulfillment Strategies International (FSI) is a proud supporter of her and the show for nearly three years. It started through the power of networking when ... Read More

25 - 5 to ...  

June 14, 2019 - Austell, GA - Gifford Pace - On April 25, 2019, FSI was awarded the Top 25 Small Business Award 2019 from the Cobb Chamber.  This award celebrates the achievements of small businesses that contribute to the vitality of the community. It is as much an honor to receive this award in 2019 as it has been the previous 10 times.  Imagine our delight and excitement when ... Read More


Helping Captain Planet Empower the Next Generation

May 2019 - Austell, GA – Gifford Pace – FSI recently began helping Captain Planet Foundation with their mission to empower the next generation to create a community of solutions for the planet.  For almost 30 years, their programs have been helping youth embrace and strengthen their power to create positive ... Read More

Here We Grow Again

April 2019 - Austell, GA – Forrest Marbutt - In FSI’s 23 year history, we’ve grown a time or two along the way.  Sometimes that growth is in number of employees.  Other times, growth for us is in revenue.  Today, we’re talking about our latest... Read More

Let's Celebrate 23 !

April 2019 - Austell, GA – Forrest Marbutt - It's time to celebrate 23 !  No, I'm not talking about Michael Jordan or LeBron James (that's a different question, but that answer is Jordan, of course).  It's no joke, but every April Fool's Day, FSI celebrates another year in business, and this year marks our... Read More



Happy Retirement !

April 2019 - Austell, GA – Forrest Marbutt - FSI recently had to say goodbye to 2 more longstanding FSI employees thanks to that dream we all seek one day:  RETIREMENT!  Judy Rogers of 12 years and one of FSI’s original employees, Carleen Blakes of 21 years, finally hung up their... Read More


​FSI's Latest Toys for Tots Campaign a Huge Success

December 2018 - Austell, GA – Toni Merton - Fulfillment Strategies International was so excited to be a participant and donation site for the 2018 Toys For Tots program. FSI is happy to report that our 2018 Toys For Tots campaign was a huge success! Over the course of two weeks and two locations during... Read More


Cobb Chamber 2018 Ambassador of the Year Award Announced

March 2019 – Cobb County – The Cobb Chamber of Commerce announced today that FSI’s very own Gifford Pace, Business Development Consultant, won the 2018 Ambassador of the Year Award.  Announced at March’s 1st Monday Breakfast, where over 400 - 500 people heard from some of the most recent companies that have announced their plans for relocation or expansion in Cobb. The panel… Read More


FSI Sends Crew to Assist with Hurricane Michael Disaster Relief Efforts

March 2019 - Hurricane Michael struck the Florida panhandle October 7, 2018, as a category 4 storm with sustained winds at 155 mph that resulted in 72 fatalities and $25 billion worth of damage.   FSI recently participated in a disaster relief cleanup effort in Panama City from damage caused by Hurricane Michael this past October.  We did this together with … Read More



The Anatomy of an Order

February 2019 – Austell, GA – On this podcast of the Tiffany Krumins Product Genius Gifford Pace, Business Development Consultant, shares what happens when an order is received at the Fulfillment Strategies International (FSI) fulfillment center.  FSI sets itself apart by focusing on order accuracy and customer service in inventory management, order fulfillment, kitting and subscription boxes on an elite list of consumer-product clients.  Read More


The 5 Essential Support Channels Every New Business Should Consider

Austell, GA January 2019 - If our clients are successful, then we’re successful.  That’s why we’re republishing this article, The 5 Essential Support Channels Every New Business Should Consider, from September 25, 2018 by Sarah Blackstock.   It’s about a 9 minute read, so please enjoy.  You never know where the next great idea will come from.   Read More


How to Compare Internal Fulfillment Costs to Third Party Fulfillment

Austell, GA November 2018 - We get this question frequently so we are sharing an interesting blog post from Brian Barry of F. Curtis Barry and Company entitled “How to Compare Internal Fulfillment Costs to Third Party Fulfillment.”    Read More


FSI and Project Genius: DudeRobe and Joe's Gourmet Fish Fry

Lawrenceville, GA – October 2018 – Gifford Pace - Great podcasts of Product Genius with Tiffany Krumins was taped today.  Howie Busch, Founder –, and Maranda Dowell, Key Account Executive – Joe’s Gourmet Fish Fry were the product-based business owners.  Read More


FSI Back in Studio for Project Genius with Tiffany Krumins 

 By Linda Williamson

Austell, GA - September 2018 - The team at FSI is so pleased to be a returning sponsor this season to the new iHeart Radio show, Project Genius with Tiffany Krumins.  Tiffany was the first ever winner on the popular Shark Tank show with her invention, Ava the Elephant, a singing children’s...Read More


FSI Makes 2018 Top 25 Small Businesses in Cobb County for 10th Year!

By: Linda Williamson

Austell, GA - June 2018 - At FSI, we like to think we are doing things right on a daily basis.  Packing orders just right, shipping client product to consumers and retail stores.  Even our 99.95% accuracy score tells us we are on the right track.  But who doesn’t love...Read More


LIVE@FSI - The Tiffany Krumins Show on Business RadioX

By Linda Williamson


Austell, GA – April 20, 2018 – FSI is committed to creating strong business alliances. We are always looking for ways to connect clients, prospects, vendors and our networks so everyone succeeds.  Isn't that really what business is all about?  For the past six months, FSI has been a proud sponsor of The Tiffany Krumins Show on Business RadioX.  Tiffany is a brilliant entrepreneur, inventor, busy mom, cancer survivor and the first ever winner of Shark Tank, which aired in 2009. On Shark Tank, Tiffany...Read More

Georgia Manufacturing Alliance (GMA) Tours FSI

By Forrest Marbutt


Austell, GA – March 2018 – What happened when the Georgia Manufacturing Alliance (GMA) and FSI offer a fulfillment center tour?  Forty-six professionals in many industries from across Georgia met to gain...Read More

Port of Savannah Hits Milestone 4mm Containers in 2017!

By Forrest Marbutt


As an order fulfillment company and part of the supply chain, we’re always interested in learning more about other parts of the supply chain that help make the world of delivering goods go around.  FSI’s role in the supply chain is to warehouse products for other companies, and then to... Read More

FSI featured on Atlanta Business Radio X

By Forrest Marbutt


Check out our podcast featuring FSI’s Seth Gilland being interviewed on Atlanta Business Radio X.  Hear him describe why more and more companies are turning to FSI for their pick/pack/ship and kit packing fulfillment needs.   Read more

How will the 2018 USPS Rate Increase Affect Your Business?

Atlanta, GA - Many companies selling direct to consumer on-line use USPS shipping methods to effectively reach their customers at a postal price point. A price increase was approved for the USPS in late 2017 and will take affect January 21, 2018.  To provide an overview of the upcoming changes, FSI found an industry article, attributed to Krish Iyer of Shipstation, for your reference. 

USPS Announces Rate Change for 2018

by Krish Iyer from Shipstation blog 

As FedEx has already done, the USPS followed suit with their own rate change that will take effect on January 21st, 2018.  Postal Regulatory Commission (PRC) approval was gained in Nov., 2017.  As expected, the rates increased year over year, but there were a few surprises.  

The announced rate of increase is 3.9% for shipping services; mailing services will increase by 1.9%.  As with other carriers, this announced rate change encompasses the broad range of products and services, and the actual rate of increase for your specific shipment mix might differ.    Read More

FSI Named a Multichannel Merchant Top 3PL for 2016

FSI has been named a Multichannel Merchant Top 3PL for 2016, a list of leading third-party logistics providers selected by the editors of Multichannel Merchant.
During our 20 years in business, FSI has established itself as a leading provider of third party logistics/fulfillment services, helping companies to deliver merchandise to consumers, retail stores and businesses around the corner and around the globe. FSI offers a full suite of 3PL fulfillment services including storage, inventory management, pick/pack/ship of orders, International shipping expertise, promotional support and custom kit assembly. FSI offers a unique approach to fulfillment support. By layering technology solutions and system/web site integrations with proven logistics best practices, clients gain a solid partner on their team. FSI’s clients maintain a wide variety of sales channels requiring all types of support. Our diverse service offering gives clients the peace of mind to focus on their business development and growth while giving them a true competitive advantage in the marketplace.  Read More

FSI Hosts GMA Plant Tour

FSI was proud to be included in one of the Georgia Manufacturing Alliance's (GMA) latest plant tours. FSI recently took a tour of the Port of Savannah (see our blog post) through the GMA, and we were very pleased to be included among such important tours within the supply chain industry.
The event proved to be a great day of networking and education. In most of our tour situations, FSI is speaking to prospects about what makes FSI the best choice for outsourcing their fulfillment. In those cases, our visitors are at least somewhat familiar with what a fulfillment company does. In today’s tour, while some attendees had experience with fulfillment companies, for the rest it was a complete learning experience. Our discussion topic was “8 Reasons to Outsource to a Fulfillment Company”. In our tour, FSI was able to demonstrate kit packing, pick/pack/ship, shrink wrapping, receiving, and many other tasks. Attendees were very interested in learning more about our company background and the top reasons for our growth and success.  Read More

FSI Celebrates 20 Years of Business!

Wow, 20 years old! FSI just celebrated being in business for 20 years! Back in 1996, the Olympics were coming to town here in Atlanta and the Internet as we know it today w­as just getting off the ground. Brothers Ken and Hoyt Marbutt founded FSI on April 1st that year with just 13,000 ft² of space. After a few moves, we’re now using about 180,000 ft². We opened our doors with our 2 founders and 1 temp, and today we average around 60 total employees. By the way, that temp from 20 years ago was soon hired full-time and is still with FSI today. While things change dramatically over the course of 20 years and we have made innumerable adjustments to keep up with those changes, kit packing and pick/pack/ship have always been at the heart of FSI’s core business offerings. It’s what we do and it’s the reason we have been recognized so often at the local and national levels for providing truly world-class fulfillment services.  Read More

7 YEARS IN A ROW - FSI among 5000 Fastest Growing Private Companies

Inc. Magazine Unveils 34th Annual List of America's Fastest-Growing Private Companies: The Inc. 5000
For the 2nd 3rd 4th 5th 6th 7th year in a row, Inc. magazine ranked FSI among the top 5000 fastest growing private companies in America in its exclusive annual Inc. 5000 list. The list represents the most comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. Companies such as Intuit, Zappos, Under Armour, Microsoft, GoPro, Timberland, and many other well-known names gained early exposure as members of the Inc. 500|5000. The 2015 list added such powerhouses as Fitbit, Smashburger, Planet Fitness and Radio Flyer.  Read More

FSI Sponsors Caring For Others, The Art of Nature Gala

FSI was proud to support the charitable organization Caring For Others, Inc. ( in their Art of Nature Gala event held at the Georgia Aquarium.
Caring For Others, Inc. is a human services organization established to facilitate personal dignity and provide basic necessities to economically-disadvantaged individuals, senior citizens, the disabled, the unemployed, and families with children. They offer an advanced model for human services that strives to prevent the familiar cycle of poverty many people face today. Caring For Others helps stabilize lives by meeting immediate basic needs of food and clothing, and then provide support to help clients become more self-sufficient.  Read More