Raise Your Hand if you saw that Exciting Falcons Overtime Win
When it comes to order fulfillment, FSI is really good at what we do. From order accuracy (99.95%), customer service, turnaround time, pulling off the impossible kit packing project, etc., FSI excels in our industry. When you’ve got great employees that help make the impossible seem routine, they deserve to be rewarded every now and […]
Low Country Company Fun
FSI routinely gathers together for a company meeting on a quarterly basis. We’ll go over various topics such as YTD metrics, announcements and employee recognition. When we get together, we try to have a little fun while we’re doing it. One of our most recent company meetings had us preparing and serving our employees a […]
Key eCommerce Fulfillment KPIs to Track
In the dynamic world of eCommerce, every decision can make or break your customer’s experience. Delays in fulfillment or inaccurate orders not only cost revenue but also risk losing customer trust. That’s why efficiency, accuracy, and an unwavering focus on customer satisfaction are more important than ever. Tracking the right Key Performance Indicators (KPIs) is […]
Enhancing Ecommerce Through Platform Integration
Imagine a bustling online store that never misses an order, updates inventory in real time, and delivers personalized customer experiences seamlessly. In today’s fast-paced digital landscape, such efficiency is not just a dream but a necessity for success. The secret? Effective platform integration. As the backbone of thriving eCommerce businesses, seamless integration connects essential systems […]
Evaluating New & Emerging eCommerce Platforms: A Practical Guide
In today’s eCommerce environment, businesses face many options when choosing platforms to expand their online presence. Each platform offers various features, so it’s important to evaluate them carefully to ensure they align with your business needs. This guide will help you navigate key factors to consider and best practices for evaluating new platforms, ensuring a […]
Mastering Amazon FBA Prep and Fulfillment
Imagine having all your eCommerce orders seamlessly fulfilled while you focus on growing your business. This is the promise of Amazon’s Fulfillment by Amazon (FBA) program. With FBA, Amazon takes care of storage, picking, packing, shipping, and customer service, allowing sellers to scale their operations and reach new heights. Mastering Amazon’s FBA program is crucial […]
Optimizing Fulfillment Across Multiple Channels: Best Practices for eCommerce Success
In today’s fast-paced eCommerce landscape, businesses are increasingly adopting multichannel and omnichannel strategies to reach a wider audience and boost sales. While multichannel involves selling through various platforms, omnichannel takes it a step further by providing a seamless, integrated customer experience across all touchpoints. However, managing fulfillment across these diverse channels can be a complex […]
Enhancing Your Supply Chain with Kitting and Assembly Services
Imagine reducing shipping costs, accelerating fulfillment, and delighting customers with customized solutions—all without adding to your operational workload. Kitting and assembly services make this vision a reality. As eCommerce and product complexity increase, businesses need innovative strategies to optimize their supply chains. Kitting and assembly services provide a competitive edge by streamlining processes, reducing costs, […]
The Comprehensive Guide to Business-to-Business (B2B) eCommerce Fulfillment
In the rapidly evolving world of eCommerce, Business-to-Business (B2B) fulfillment plays a critical role in ensuring smooth operations and customer satisfaction. Unlike Business-to-Consumer (B2C) fulfillment, B2B fulfillment involves managing larger order volumes, complex shipping requirements, and customized services. As businesses scale, the need for efficient, scalable, and technology-driven fulfillment solutions becomes paramount. This guide delves […]
Optimizing Your Direct-to-Consumer (D2C) eCommerce Fulfillment Process
As eCommerce continues to evolve rapidly, Direct-to-Consumer (D2C) businesses encounter distinct hurdles in their fulfillment processes. With customer demands escalating and order volumes surging, small and medium-sized businesses (SMBs) must seek scalable solutions to manage growth effectively while maintaining operational efficiency. In this post, we’ll discuss key strategies to optimize your D2C fulfillment process, helping […]
